FAQs

What Shipping Methods Are Available?

Australia Post & courier delivery are available

How Long Will It Take To Get My Package

Suggested delivery times:

South Australia – 3 to 5 days
Australia – 5-10 days
International – 10-21 days
*There may be delays before Christmas

Do You Ship Internationally?

Yes. The range of small prints, medium prints and scarfs are shipped internationally.

How Can I Return A Product?

You can return or exchange any item, for any reason, within 10 days of receipt.*

If the item you wish to return is faulty, we will send you an postage bag to return the item to us. We will then post you out a replacement. we may require a photo of proof of the faulty item You will then be offered a replacement or repair of the faulty item or a full refund or store credit, whichever you prefer. Any refunds will be transferred back to the original payment method, eg. your credit card, PayPal account or store credit. If your wanting to return an item for any other reason than a fault – the cost of postage will be at the consumers cost.

Please note: Store credits are valid for 6 months from the date of issue, unless specified otherwise.

*Items that cannot be exchanged or refunded for change of mind include: gift vouchers, personalised products, made-to-order pieces, SALE items and earrings.

All items being returned must be dispatched/shipped within 10 days of the return being approved, and must be in original condition and packaging and not affected by being used in an abnormal way, or reduced in value by delay on your part. If these requirements are not met, the refund will be impacted.

If for any reason a product you have ordered is not available or out of stock, we will also refund you via PayPal or offer you a store credit to the same value, and in this case any shipping costs will be refunded.

What areas does the free Framed Art Adelaide delivery cover?

Free delivery is available within the Metro area.

FREE SHIPPING FOR ALL PURCHASES OVER $200 (Excludes Framed art)
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